Full Circle Communications

HomeCommunication ModelshowcaseClientsContactThe Full Circle ModelHow we communicate on site:The following shows the system we use on site which allows us effective two way communication between management and employees.CONTENT:Information is gathered through our Facilitator and Communication Strategy meetings. PROCESS:The following vehicles are used to communicate on site:Flash Boards:Flash boards are triggers for the main News Boards. They attract people to to to the News Boards for further information are strategically placed around the site.News boards:News Boards are placed at key locations around the site. All News Boards contain the same information so that everyone on site receives the same message ensuring consistent communication:They have the following characteristics:strong brandingclient choice of headingsNotices with more pictures and less wording Picture Stories and Visual Memos:Picture Stories and Visual Memos are dialogue strips, used to communicate more in-depth issues such as policies and procedures.They have the following characteristics:

use real people from the factory, providing instant credibility

explain concepts in an exciting question and answer or discursive style

work for a wide range of topics

are much more interesting and memorable than a straight memo or notice

In-house NewsletterThe In-house Newsletter is a platform for employees to voice their opinions and show their achievements. It is also an effective management communication tool.Dip Stick SurveysDip Stick Surveys are mini surveys consisting of 3 - 4 questions. They are used to gauge employees understanding of certain topics. The results are then immediately presented back to the clientCommunication FacilitatorsCommunication Facilitators are employees who act like newspaper reporters as they are passionate about communication, are natural communicators and are the first to know the latest ground breaking news. They are carefully selected and provide a vital link between management and employees. Information is gathered by the facilitators, through their networks in the workplace. The information is then passed to Full Circle Communications. We then design the Notices for the News Boards and the Picture Stories to disseminate the information.The Communication Facilitators:

are trained in communication by Full Circle

spend only a small part of their time on the communication system

attend a meeting every two weeks with our Account Executive to provide news for the News Boards

get specific or general feedback from staff about communications

really enjoy the communication process

Feedback formsEmployees use Feedback Forms to comment on communication and other issues. They are also used by facilitators to gather feedback on specific matters of interest. The form is filled out by employees, returned via the facilitator to the Communication Committee, and then returned as an acknowledgement to the employee - thus there is a full communication loop.ANALYSISFinally, the results of our communication programme are analysed and fed back to management and employees through the communication system.NEW CLIENTSWith new Clients, we always begin with a Communication Audit. This comprises of the following:

Survey

On site Research

Interviews

Correlate findings, interpret results

Report back to Client via presentation and report document.

Flash Website Developed By:

Flash website design by Clyral